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Operations Officer

Express Shipping & Logistics (EA) LTD.Mombasaroam-kepublished 10/20/2026
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Your tasks

Customs Clearance & Other Formalities

  • Lodging of bond vouchers and making follow-ups.
  • Processing documentation i.e. permits required by regulatory bodies for processing.
  • Physical verification and release of shipments with all the authorities.
  • Coordinating with appointed transporters on safe loading of shipments.
  • Follow up on customs entries perfection/ settlement.

Shipping Operations

  • Following up with vessels ETAs and ETDs.
  • Picking up shipping line invoices and making sure payments are made.
  • Processing delivery orders with shipping lines.
  • Making applications and Reconciling shipping line deposits.

KPA / Container Freight Station Role

  • Custom clearance of goods (verification & loading).
  • Lodging files for imports and exports.
  • Custom clearance of goods (verification & loading).
  • Making follow ups of cargo for onward forwarding.
  • Making sure pre alerts for all forwarding shipments are sent before the cargo reaches the consignee.
  • After airlifting, endorsement of the entries for bond cancellation is done.
  • Following up with airlines/ shipping lines in requesting for manifests for entry registration.
  • Booking, loading and exiting trucks in and out of ports/CFSs.
  • Processing, tallying gate passes and Logistics IDs for bulk shipments at port.

Operations & Reporting

  • Participate in meetings where need be.
  • Generate weekly, monthly reports as required by the management.

PERFOMANCE INDICATORS

  • Ensuring received documents comply with the requirements for clearance of the goods.
  • Ensuring shipments are cleared within the allowed timeframes as per KPI.
  • Regular updates on clearance status to the Operations Supervisor and Operations Manager.
  • Execute high levels of integrity while performing daily activities.
  • Always ensuring self and cargo safety.

Customs Clearance & Other Formalities

  • Lodging of bond vouchers and making follow-ups.
  • Processing documentation i.e. permits required by regulatory bodies for processing.
  • Physical verification and release of shipments with all the authorities.
  • Coordinating with appointed transporters on safe loading of shipments.
  • Follow up on customs entries perfection/ settlement.

Shipping Operations

  • Following up with vessels ETAs and ETDs.
  • Picking up shipping line invoices and making sure payments are made.
  • Processing delivery orders with shipping lines.
  • Making applications and Reconciling shipping line deposits.

KPA / Container Freight Station Role

  • Custom clearance of goods (verification & loading).
  • Lodging files for imports and exports.
  • Custom clearance of goods (verification & loading).
  • Making follow ups of cargo for onward forwarding.
  • Making sure pre alerts for all forwarding shipments are sent before the cargo reaches the consignee.
  • After airlifting, endorsement of the entries for bond cancellation is done.
  • Following up with airlines/ shipping lines in requesting for manifests for entry registration.
  • Booking, loading and exiting trucks in and out of ports/CFSs.
  • Processing, tallying gate passes and Logistics IDs for bulk shipments at port.

Operations & Reporting

  • Participate in meetings where need be.
  • Generate weekly, monthly reports as required by the management.

PERFOMANCE INDICATORS

  • Ensuring received documents comply with the requirements for clearance of the goods.
  • Ensuring shipments are cleared within the allowed timeframes as per KPI.
  • Regular updates on clearance status to the Operations Supervisor and Operations Manager.
  • Execute high levels of integrity while performing daily activities.
  • Always ensuring self and cargo safety.

Requirements

  • EACFFPC or Diploma in C&F or maritime studies.
  • Customs declaration.
  • Conversant with all customs procedures.
  • 2 years progressive experience in C&F work.

COMPETENCIES AND SKILLS

  • Team player.
  • Honest.
  • High integrity.
  • Work with minimal supervision.
  • Punctuality at work.
  • Excellent communication skills.
  • EACFFPC or Diploma in C&F or maritime studies.
  • Customs declaration.
  • Conversant with all customs procedures.
  • 2 years progressive experience in C&F work.

COMPETENCIES AND SKILLS

  • Team player.
  • Honest.
  • High integrity.
  • Work with minimal supervision.
  • Punctuality at work.
  • Excellent communication skills.