Senior Commercial Executive - Private Banks
Serasa Experian is the first and largest Datatech in Brazil. A leader in intelligence solutions for risk and opportunity analysis, focusing on credit, authentication, and fraud prevention journeys. With cutting-edge technology, innovation, and the best talent, it transforms the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper. We have 22,000 people operating in 32 countries and every day we are investing in new technologies, talented professionals, and innovation to help all customers maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.
Job Description The Senior Account Executive will be the main strategic commercial leader for Santander Brasil and Affiliates, acting as a trusted consultant and executive partner to one of Experian's most strategic clients in the financial sector. This position is responsible for driving revenue growth, strengthening relationships with executives, expanding wallet share within the account, and orchestrating complex, cross-functional initiatives in a matrix organizational environment. Although there is no direct people management, the role requires strong leadership capacity alongside sales, product, delivery, analytics, legal, operations, and executive stakeholders, ensuring consistent results for the client and sustainable growth of the partnership.
Main Responsibilities Strategic Account Leadership Responsible for developing and executing the strategic account plan for Santander Brasil and Affiliates; Build long-term executive relationships across multiple business units and affiliated companies; Position Experian as a strategic partner in Santander's transformation agenda; Conduct executive business meetings, governance forums, and strategic planning discussions. Revenue Growth and Business Development Drive growth through cross-sell, upsell, renewals, and new opportunities. Identify opportunities related to fraud prevention, risk, analytics, data, Open Finance, digital onboarding, and customer lifecycle solutions; Manage complex commercial negotiations and contracts; Maintain strong discipline in pipeline management and forecasting. Client and Executive Relationship Management Build solid and trusting relationships with C-level executives and senior stakeholders. Anticipate client needs and align Experian solutions with strategic priorities; Act as the main escalation point for strategic and operational issues; Increase customer satisfaction and the long-term value of the partnership. Leadership in Matrix Structure and Internal Coordination Lead cross-functional teams without formal direct authority; Coordinate internal stakeholders from product, delivery, technology, legal, finance, compliance, and operations areas; Ensure alignment between commercial commitments and operational execution; Influence internal executives to accelerate decisions and problem-solving. Market and Industry Knowledge Maintain strong knowledge of banking, financial services, fraud, risk, data, and digital transformation; Monitor the competitive landscape and identify strategic opportunities within the Santander ecosystem; Represent Experian in strategic discussions with clients and in the industry. Qualifications Extensive experience in strategic account management, enterprise sales, or client leadership in the financial or technology sectors; Proven track record in managing large bank accounts; Strong executive presence and experience with C-level stakeholders; Experience in complex matrix organizations; Strong business vision, negotiation, and strategic planning skills; Ability to lead by influence, without formal authority; Advanced English. Desirable Experience Experience with Tier 1 accounts in the Brazilian banking sector; Knowledge of credit, fraud, analytics, data, identity, or Open Finance solutions; Experience with account structures involving multiple countries or affiliates; Familiarity with consultative and value-based selling methodologies. Success Indicators (KPIs) Revenue growth and increase in wallet share; Customer satisfaction and quality of relationship with executives; Generation and conversion of strategic pipeline; Renewal and customer retention rate; Effectiveness in delivery governance and problem-solving; Alignment and collaboration among internal stakeholders.
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in various markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries. Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive, and purpose-driven, is recognized by several awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also prides itself on being an employer that promotes equal opportunity and affirmative action.
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