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Technical support fire alarm - Confidence

Exelect ABGöteborg, Sverige, Stockholms län, Stockholm, SverigeEURESpublished 06/10/2026
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Must-have:Security
Machine translation — original language: Swedish.Show original

BACKGROUND/QUALIFICATIONS

  • You are probably more or less a tech nerd with several years of experience from a similar position and/or as a fire alarm installer
  • You have a good command of the English language, both spoken and written
  • Explaining technology in a pedagogical way regardless of others' knowledge level is one of your strengths
  • The position also requires Swedish citizenship and an approved extract from the police authority's criminal record, as we handle confidential information.

DUTIES

  • Technical support internally as well as for our resellers via telephone and email.
  • Updating our website,
  • Translation of data sheets and technical bulletins
  • Validation of new products and software
  • Troubleshooting in hardware and software
  • Being the link to our product supplier in England and their technical support
  • Conducting training on Notifier by Honeywell's products internally and to resellers
  • Travel to resellers throughout Sweden may occur in connection with support or training

Please see this YouTube clip: https://youtu.be/RKqegUUhl9g

Confidence is a specialist in security integration and customized security services that create security and business benefits for our customers. Confidence offers a complete portfolio of independent integrated products and services within, among other things, security analysis, security, access, fire, alarm, camera, and IT infrastructure. Our strength lies in our technical competence and our comprehensive services within all technical areas during the entire lifecycle of buildings and industrial facilities. Confidence Security Sweden AB is part of the Confidence Group, which is listed on NASDAQ First North. We are approximately 70 employees today and are established in 2 locations, Stockholm & Göteborg. This means that you as an employee are offered a workplace that invests in the future, where we actively work with improvements and development of our business. With us, you will become part of a local team where you work closely with your colleagues and get the opportunity for personal influence and a secure workplace.