Senior HOD, Clinical Services

SENIOR HEAD OF DEPARTMENT(HOD), CLINICAL SERVICES

Position Overview – Job Description (Non-Counselling Role)

ECTA is seeking a committed counselling professional to join our team as Senior Head of Department(HOD), Clinical Services.

The successful candidate will play a key leadership role in the management and delivery of ECTA’s Practicum and Supervision functions. The position requires strong clinical, supervisory, administrative, and interpersonal competencies, together with a student-centred approach to supporting counsellors-in-training throughout their practicum journey.

Key Responsibilities

• Assist the Academic Director in the implementation and management of the Practicum and Supervision Department in alignment with ECTA’s organisational goals, objectives, and key performance indicators (KPIs).
• Lead and oversee the day-to-day operations and delivery of the Practicum and Supervision programmes.
• Oversee student practicum and supervision matters, providing appropriate guidance and support to students and Clinical Supervisors.
• Manage and monitor Practicum Contracts and students’ electronic logs (e-Logs) relating to practicum hours and supervision hours.
• Ensure that Service Agreements with all Practicum Sites are properly maintained and comply with ECTA’s policies, procedures, and relevant regulatory requirements.
• Ensure that all administrative systems, documentation, and processes are maintained and updated in accordance with EduTrust requirements.
• Assist the Clinical Director in the appointment of Clinical Supervisors for enrolled students.
• Assist the Clinical Director in reviewing and approving student self-sourced Practicum Sites.
• Assist the Clinical Director in matching students to Clinical Supervisors.
• Provide support and guidance to students experiencing personal or academic challenges, adopting a strong student-centred and supportive approach.
• In the absence of the Clinical Director, conduct Course Orientations, Course Closures, Course Previews, and Practicum Briefings.
• Conduct weekly visits to the Ghim Moh Practicum Site to provide support and guidance in relation to complex cases.
• Conduct annual visits to all Practicum Sites to review practicum arrangements, student support, and site engagement.
• Identify and establish relationships with new Practicum Sites for ECTA.
• Meet with students at least once a month to provide support, address concerns, and monitor their practicum progress.

Requirements

Applicants should possess:

• A minimum of an undergraduate degree in Counselling or a Master’s degree in Counselling.
• Strong written and spoken communication skills.
• Strong presentation, interpersonal, and facilitation skills.
• Excellent relational and people-management skills.
• The ability to work independently, demonstrate initiative, and exercise sound professional judgement.
• The ability to serve as a reliable resource person for ECTA, students, and Clinical Supervisors.
• Familiarity with Google Forms and/or Google Surveys.
• Relevant professional experience in counselling, practicum management, or related areas will be an advantage.

ECTA Benefits

• Monthly gross salary: S$5,700, excluding employer CPF contributions.
• Contract: One-year Contract of Service, renewable upon satisfactory completion and performance.
• Medical benefits: Up to S$750 per annum in medical reimbursement.
• Annual leave: 14 days per year.
• Group Hospitalisation Insurance.
• Personal Accident Insurance.
• Professional Indemnity Insurance: Coverage of up to S$1 million.
• Working hours: In accordance with applicable Ministry of Manpower regulations and policies.
• Professional Development: Up to S$1,000 per year for approved professional development activities.
• Transportation: Transportation expenses may be claimed for work-related duties ending after 8.00 p.m., in accordance with ECTA’s applicable policy.

Reporting Line

Report directly to CEO and Clinical Director