Sales Administration Assistant (M/F)
You will join our after-sales service team dedicated to spare parts for high-end aeronautical seats to ensure customer satisfaction and loyalty through quality service, while ensuring the administrative and commercial follow-up of files with rigor, efficiency, and team spirit.
Your responsibilities will be as follows:
- Manage customer orders from order intake to payment collection (registration, logistical follow-up, invoicing, reminders, etc.),
- Collaborate in close connection with support services (procurement, production...) and suppliers to satisfy customer needs,
- Be the primary point of contact for the customer and, on their behalf, the guarantor of compliance with costs, quality, and delivery deadlines.
You have a minimum of a Bac+2/3 degree in commerce, management, customer relations, languages, or equivalent, and can demonstrate significant experience (including internships) in a similar position within a demanding environment (industrial or technical), such as ADV, international customer service, or commercial back-office.
You are comfortable in English, both spoken and written. You communicate without difficulty in an international professional and commercial environment.
Excel (almost) has no more secrets from you: you manipulate complex files with ease and precision (VLOOKUP, nested formulas, advanced filters, etc.),
You have a strong capacity for analysis, an eye for detail, and an excellent team spirit,
You are reactive, agile, and know how to manage priorities in a dynamic environment,
You have excellent interpersonal skills and know how to create a strong bond with your interlocutors, even remotely.
Start as soon as possible