Head Start Family Advocate

Excel Learning CenterWilmington, NCJob.bopublished 10/26/2026

About the company

Join Excel Creative Early Learning, part of Early Learning Academies (ELA), and do work that matters to children, families, and your community. From our classrooms to the roles that keep our centers running, every position contributes to a welcoming, caring environment. We’re looking for team members who value teamwork, bring a caring attitude, and take pride in what they do.

Your tasks

We are seeking a Family Advocate to oversee and coordinate family development, health, nutrition, disabilities support, and enrollment services for our Head Start program. This role integrates services for children and families, provides referrals and resources, and ensures compliance with Head Start Performance Standards.

  • Support families through needs assessments, referrals, and follow-ups.
  • Oversee enrollment and recruitment based on eligibility guidelines.
  • Conduct audits, maintain records, and provide reports.
  • Train staff on case management, transitions, and documentation.
  • Coordinate health, dental, nutrition, and mental health services.
  • Engage with parents to support child development and health care access.
  • Represent the program in the community and build partnerships.

Requirements

  • Bachelor’s degree in social work, human services, or a related field.
  • Experience working with young children (birth to kindergarten) preferred.
  • Strong computer skills and ability to manage databases.
  • Knowledge of community resources, particularly in health and disabilities.
  • Excellent communication, organization, and crisis management skills.
  • Ability to travel frequently between centers. Travel is 80%.

What we offer

Support for Your Work and Your Future At Excel Creative Early Learning, we invest in the people who help our centers thrive. Our team members have access to paid training, ongoing coaching, and opportunities to develop their skills. We value internal talent and encourage employees to explore advancement opportunities as they become available.

  • Competitive pay based on experience and education
  • Health, dental, and vision benefits
  • Paid holidays and paid time off
  • 401(k) with company match
  • Employee childcare discounts
  • No nights or weekends
  • A collaborative, supportive team environment

How to apply

Take Your Next Step There is more than one path to a meaningful career in early childhood education. Review the requirements for this position above and tell us how your background and strengths could contribute to our team.

Other

Early Learning Academies (ELA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.