Customer Service Representative

About the company

Hello everyone! We are pleased to announce that we are looking for a Customer Service Representative to join our team at Evolve CX. This is an incredible opportunity for those seeking a challenging and rewarding work environment! At Evolve CX, we pride ourselves on offering exceptional customer service and are looking for someone who shares our enthusiasm for providing a positive experience to our customers. As a Customer Service Representative, you will be the face of our company and will play a crucial role in the success of Evolve CX. Responsibilities: * Handle customer inquiries and issues through different channels, such as telephone, email, and live chat. * Provide fast and effective solutions to customer problems. * Document customer interactions and maintain accurate records. * Collaborate with other teams to ensure that customer issues are addressed in a timely and efficient manner. * Help identify and address trends in customer inquiries. Requirements: *English B2/C1 *Experience in logistics (Optional) * Previous experience in customer service, preferably in a contact center environment. * Excellent communication skills, both verbal and written. * Ability to work in a fast-paced environment with constant changes. * Strong problem-solving skills and the ability to think critically. * Willingness to work in shifts, including weekends and holidays. If you are looking for an exciting career in a dynamic and collaborative work environment, then Evolve CX is the perfect place for you! Send us your resume and join our team today. We look forward to meeting you!

Requirements

-Requirements-

• Minimum education: Upper secondary education - Bachillerato Tecnológico
• years of experience
• Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante