Customer Service (Export, Traffic, Counter)

Evergreen Shipping Agency (Europe) GmbHKhlong Toei, Bangkokjobthaipublished 10/17/2026
Machine translation — original language: Thai.Show original

Your tasks

The Customer Service Department consists of 3 sections General job description: Coordinating with customers via telephone and email, including related departments both domestically and internationally.

Differences between each department are as follows: CSD-TF Vessel Space: Receiving orders from customers (Export) to perform Booking and calculate rates. CSD-EP Export Documentation: Managing shipment details following the Booking process to map into vessels/containers using company programs. CSD-EP (B/L counter)

  • Coordinating and communicating with customers regarding Bill of Lading (B/L) documents.
  • Preparing and issuing Bill of Lading (B/L) documents.
  • Receiving and collecting checks from customers.
  • Closing accounts and managing related documents.

CSD-IMP (D/O counter)

  • Coordinating and communicating with customers regarding Delivery Order (D/O) documents.
  • Preparing and issuing Delivery Order (D/O) documents.
  • Receiving and collecting checks from customers.
  • Closing accounts and managing related documents.

Requirements

Qualifications

  • Bachelor's degree in any field
  • Must have TOEIC 500+
  • Able to communicate and respond to emails in English
  • Computer literacy
  • Detail-oriented, careful, and quick learner
  • Responsible
  • English resume will be considered
  1. Open to all genders
  2. Bachelor's degree in any field
  3. TOEIC score of at least 500
  4. Able to communicate and correspond via email in English
  5. Proficient in Microsoft Excel
  6. Detail-oriented, careful, and quick to learn
  7. Responsible and reliable
  8. English resume is required for consideration
  9. Fresh graduates are welcome to apply

What we offer

  • Salary 20,000 Baht (annual increase)
  • Bonus (based on performance)
  • Meal allowance 120 Baht per working day (average 20 days per month)
  • OT
  • Social Security
  • Group Accident Insurance
  • Annual medical expenses (in addition to Social Security)
  • Provident Fund (after 3 months probation) Employee contribution 5-15%, Company contribution 5%
  • Various activities such as outing, staff party (depending on the situation)

How to apply

Or send an English resume with a photo, specifying the applied position, directly to the email: assadawutk@evergreen-shipping.co.th

Other

Working Days Monday - Friday, 8.30 – 17.30 Benefits:

Your tasks

Requirements

What we offer

How to apply

Other

Contact person

Listed by the employer in the job posting — for questions and your application.