SUPERVISOR

Key Responsibilities:

• Operational Leadership: Supervise supervisors and field teams, ensuring alignment with company standards and client expectations.
• Strategic Support: Assist in budget planning, resource allocation, and process improvement initiatives.
• Client Retention: Address escalated client concerns, negotiate contracts, and build long-term partnerships.
• Performance Analysis: Track KPIs, prepare reports, and recommend actionable insights to senior management.
• HR Support: Assist with hiring, onboarding, training, and performance evaluations for staff.
• Compliance & Safety: Ensure adherence to industry regulations, safety protocols, and company policies.
• Innovation: Identify opportunities to enhance service quality, reduce costs, and implement new technologies.

What We’re Looking For:

• Experience: 3-5 years in operations management, preferably in cleaning, facilities, or hospitality.
• Leadership: Proven ability to lead teams, manage supervisors, and drive results in a fast-paced environment.
• Business Acumen: Understanding of budgeting, financial reporting, and operational efficiency.
• Communication: Exceptional interpersonal skills for client negotiations and internal collaboration.
• Tech-Savvy: Proficiency in Microsoft Office, scheduling software, and CRM tools.
• Problem-Solving: Ability to troubleshoot issues creatively and decisively.
• Flexibility: Willingness to travel between sites and adapt to evolving priorities.