Executive, Communication & Support Office

Your tasks

1.Assist in distributing announcements, policies, and campaign guidelines to all branches in a clear and timely manner. 2.Follow up with stores to confirm acknowledgment and compliance with communications from the head office. 3.Act as the first contact point to collect issues raised by stores and escalate them to the appropriate departments. 4.Coordinate with departments such as IT, HR, Supply Chain, and Marketing to support issue resolution. 5.Maintain a log of issues reported by stores and update resolution progress. 6.Monitor and track store execution of assigned tasks (e.g., campaign setups, visual merchandising updates). 7.Support the rollout of new processes or systems in collaboration with other HQ teams. 8.Collect store feedback and prepare reports to help improve communication processes.

Requirements

1. Bachelor’s degree in Business Administration, Communications, or a related field.
2. Minimum 2 years of experience in retail operations, store support, or internal communications.
3. Good interpersonal and coordination skills.
4. Proficiency in Microsoft Office (Excel, PowerPoint, Word) and collaboration tools (e.g., MS Teams, Google Workspace).
5. Ability to multitask and manage time effectively under deadlines.
6. Service-oriented with attention to detail and a proactive approach.