dental receptionist

Education:

College/CEGEP.

Work setting:

General office.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Provide directory assistance.
• Provide emergency services.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.

Computer and technology knowledge:

• Electronic scheduler.
• Word processing software.
• MS Office.
• Quick Books.
• Social Media.
• Database software.
• Electronic mail.
• Spreadsheet.
• MS Access.
• MS Excel.
• MS Outlook.
• MS PowerPoint.
• MS Word.
• MS Windows.
• Simply Accounting.

Security and safety:

• Basic security clearance.
• Confidential security clearance.
• Criminal record check.

Transportation/travel information:

Public transportation is available.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Sitting.
• Combination of sitting, standing, walking.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.
• Maturity.

Screening questions:

Are you available to start on the date listed in the job posting?.

Experience:

3 years to less than 5 years.

Employment terms options:

Day.

Support for persons with disabilities:

Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

Provides staff with awareness training to create a welcoming work environment for mature workers .

Supports for visible minorities:

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.