Technical Support (m/f/x) - international mechanical engineering (Mechatronics Technician)

As part of our Technical Support Team, you will be the competent, reliable contact person (m/f/x) for our customers regarding technical support for EVG Anlagen.

What to expect:

• first point of contact for technical customer inquiries
• independent prioritization and processing of incoming inquiries
• technical support for troubleshooting via telephone, e-mail, remote connection for our service technicians on-site as well as our customers
• technical clarification of spare parts and upgrade inquiries (in-house)
• responsibility for the support inquiry from initiation to completion in close cross-departmental cooperation

What you bring:

• a completed technical training LAP/FS/HTL (Electronics, Electrical Engineering, Mechatronics, …) or similar sound electronics knowledge
• systematic approach to problem-solving
• customer orientation in thinking and acting
• personal responsibility and resilience
• English skills and communication skills
• teamwork and cross-departmental mindset

Salary:

We prefer to discuss salary personally, but we can reveal this much: We naturally orient ourselves towards market-standard salaries - which means, depending on the position and training, overpayment compared to the collective agreement is possible right from the start. For this position, we offer an annual gross salary of at least 45,500 EUR. Depending on qualification and experience, there is more!