Clinic Assistant

Roles & Responsibilities

Pre-requisites: -

• Excellent customer service, communication and interpersonal skills
• Basic computer knowledge with Han Yu Pin Yin inputs

• Relevant working experience will be an added advantage

Responsible for all the operational activities in the clinic.

Duties at the reception counter include, but are not limited to the following: -

registration of patients including retrieving and filing of patients’ consultation cards and entering of patients’ details into the computer system

cashier duties which include reconciliation of daily cash collection, preparing bank-in lists and depositing of cheques and cash.

taking appointments (where applicable)

taking phone calls and handling patients’ enquiries.

Duties at the dispensary include, but are not limited to the following: -

dispensing duties

regular monitoring of stock and raising purchase orders

receiving stocks

month end stock take

Physicians’ assistance duties include, but are not limited to the following: -

checking and ensuring that treatment rooms are fully equipped at the beginning of the day

assists physicians or chaperon male physicians when they are carrying out treatment and procedures for female patients.

identify patient’s needs when they ring the call bells for assistance

in-between patients tidying of treatment rooms

ensuring that all equipment are duly switched off at the end of the day

Others: -

general housekeeping of the clinic including tidying of reception area, dispensary, consultation and treatment rooms.

administrative duties e.g., petty cash management, sorting and distributing of incoming mails and documents received via courier / dispatch etc.

perform any other duties that may be assigned from time to time