Front Desk Officer
Your tasks
Job Responsibilities
- Greet and welcome guests with a friendly attitude
- Provide simple directions or guide guests to assigned areas/seats
- Answer basic guest queries politely and confidently
- Maintain orderly guest flow and assist with crowd control when needed
- Ensure the reception/entry area is clean, tidy, and presentable
- Standby to assist guests with special needs or elderly visitors
- Report any issues or emergencies to supervisors immediately
- Assist in managing and organizing inventory of itinerary
Requirements
We are looking for a polite, energetic, and customer-oriented Front Desk Officer to welcome and guide guests at our company. This role is non-administrative and does not require computer skills. Your main responsibility is to maintain a warm and professional presence at the front desk or entrance area, ensuring that all visitors feel well-received, assisted, and properly directed.
Job Requirements
- Friendly, patient, and confident in dealing with people
- Presentable and neat appearance
- Able to stand for long hours and stay alert
- Able to carry light materials (Itinerary)
- Willing to work on shift, weekends and public holidays
- Punctual, responsible, and a good team player
What we offer
Company Benefits
- 14 days Annual Leave
- 1 additional Birthday Leave (T&Cs apply)
- Quarterly Birthday Celebrations
- Company Trip
- Company Dinner
- Employee Special Rates
- Employee Special Rates at Selected Restaurants