Secretary M/F - ETS DALMASSO

Job Title: Administrative and Commercial Secretary

Main Missions: Manage invoicing, quotes, customer follow-ups, and the administrative and commercial monitoring of interventions.

Main Responsibilities:

• Reception and communication:
• Physical and telephone reception of customers.
• Management of emails, mail, and service orders.
• Management of complaints and information requests.
• Commercial and administrative management:

• Preparation and follow-up of quotes and customer contracts.
• Invoicing of interventions and follow-up on unpaid invoices.
• Transmission of files to business managers for estimation if necessary.
• Planning of interventions (individuals and collectives).
• Planning of works.
• Coordination with business managers for all necessary documents.

Updating and monitoring of information:

• Updating information in internal software.
• Reporting disputes or unmonitored files to the supervisor.Required Skills:
• Organization and rigor.
• Mastery of IT tools and management software. (Sage, Docuwear, SAV+)
• Good written and oral communication.
• Ability to communicate in English
• Smiling

Benefits:

• Family company health insurance

• Restaurant vouchers