Retention Advisor (English B2)

Etisalat EgyptMohandessin, Gizawuzzufpublished 10/29/2026

Your tasks

We’re currently hiring fluent English speakers for Retention Advisor roles! Your role will be to understand why customers consider canceling their lines and work to retain them by addressing their concerns.

Requirements

Job Requirements

  • Excellent up to fluent in English (B2)
  • Strong interpersonal skills
  • previous experience is a plus
  • Location:Mohandseen ( no transportation provided)

What we offer

Job benefits

  • Net salary 14,500 EGP/Month (12,500 basic, 2,500 KPIs)
  • Transportation allowance 750 EGP
  • Unlimited Commissions
  • Social and Medical insurance
  • Free VPN line

Other

Working conditions

  • 8 working hours, 1 hour break (rotational shifts)
  • 2 days off (Rotational)