Chat account- fluent English agents

Your tasks

CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)

• Handle inbound customer calls and provide professional customer service.
• Understand customers’ needs and provide accurate information and appropriate solutions.
• Resolve customer inquiries and complaints efficiently.
• Follow company policies, procedures, and quality standards.
• Maintain a high level of customer satisfaction and professionalism.
• Document customer interactions and update relevant systems.
• Meet assigned KPIs and performance targets.

e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e& CX Solutions).

Requirements

Job requirements

• Grad of any major
• Excellent up to Fluent English speakers (B2)
• Flexibility with rotational shifts

What we offer

Job Benefits

• Net Salary

• Annual salary increase
• Social and medical insurance
• Free VPN line
• Career path
• Chance for promoted after 6 months
• Opportunity To travel To UAE

Other

Location: Maadi, Degla Square (No transportation provided)