Retail Representative (Giza)

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers’ questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Proven work experience as a Retail Sales Representative, Sales Associate or similar role

Understanding of the retail sales process

Familiarity with consumer behavior principles

Knowledge of inventory stocking procedures

Basic math skills

Track record of achieving sales quotas

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

Flexibility to work various shifts

Education: Bachelor degree with any relevant discipline.