Manager, Policy Servicing

ETIQA INSURANCE PTE. LTD.Singaporemycareersfuturepublished 10/22/2026
Must-have:FinTech

About the company

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

WANT TO MAKE A DIFFERENCE? This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Your tasks

SCOPE OVERVIEW

  • Process policy maintenance transactions such as change of address, beneficiary updates, reinstatements, withdrawal and surrenders etc.
  • Perform receipting of payment into policies and clearing of suspense.
  • Maintain proper documentations and audit trails for all transactions
  • Participate in UAT testing for new system enhancement and process automations
  • Provide feedback and participate in improvement in workflows, TAT and accuracy
  • Support any other ad-hoc duties as assigned by Head, Life Operations

Requirements

Are you

  • Passionate about working with people?
  • A creative thinker with a positive attitude & outlook?
  • A strong dynamic communicator able to collaborate effectively?
  • Willing to learn, adapt & grow in a fast paced work environment?
  • Diploma or equivalent in Business, Finance, Insurance or a related field.
  • 3 – 5 years of experience in life insurance operations or policy servicing preferred
  • Familiar with life insurance products and AS400 system
  • Strong attention to detail and accuracy

Other

We regret to inform that only shortlisted candidates will be contacted.