Head Technical Service

Technical Strategy, Governance & Portfolio Oversight

Technical Strategy: Formulate and execute the enterprise technical strategy, approving underwriting philosophies, risk acceptance criteria, pricing governance, and delegated authority limits across all product lines.
Portfolio Quality & Loss Control: Monitor portfolio concentration, loss ratios, and technical margins, implementing prompt corrective measures on underperforming risk categories to support profitable growth.
Underwriting Standards: Enforce rigorous technical auditing and risk evaluation frameworks across all branch and head office underwriting activities to guarantee policy and pricing integrity.

Claims Management, Reinsurance & Risk Transfer

Claims Philosophy & Settlement: Establish the enterprise claims strategy and reserving frameworks, directly directing high-value, complex, or contested claims while ensuring efficient subrogation and salvage recoveries.
Reinsurance Program Placement: Design and manage the annual treaty and facultative reinsurance placement strategy, protecting the balance sheet against catastrophic loss while managing counterparty exposure and reinsurer recovery timelines.
Partner & Broker Engagement: Serve as the primary technical liaison with reinsurers, rating agencies, reinsurance brokers, and loss adjusters to maintain favorable capacity and treaty terms.

Regulatory Compliance, Enterprise Risk & Board Engagement

Regulatory Compliance: Maintain 100% compliance with NAICOM guidelines, statutory technical returns, solvency regulations, and insurance laws.
Executive & Board Reporting: Deliver comprehensive technical performance reports, loss-ratio analytics, and technical risk updates to Executive Management, Board Risk Committees, external auditors, and regulators.
Leadership & Capacity Building: Direct, mentor, and build technical competency across the Underwriting, Claims, and Reinsurance teams, driving succession planning, executive accountability, and professional ethics.

Bachelor's degree in Insurance, Actuarial Science, Finance, Economics, or a related quantitative/commercial discipline from a recognized university.
Postgraduate Degree: Master's degree (M.Sc.) or Master of Business Administration (MBA) is required.
Associate or Fellow of the Chartered Insurance Institute of Nigeria (ACIIN / FCII) or equivalent international body (e.g., ACII / FCII UK).
Mastery of corporate underwriting, complex claims control, actuarial principles, risk surveying, and treaty/facultative reinsurance structures.
Deep working knowledge of NAICOM regulations, insurance laws, solvency frameworks, and statutory reporting requirements.
Advanced financial modeling, loss analytics, and portfolio risk management capabilities.

Core Behavioral Competencies

Executive Leadership & Credibility: Uncompromising professional independence, executive presence, and ethical integrity.
Strategic Thinking & Decision Making: Sound commercial judgment with the ability to balance revenue expansion targets against strict technical risk controls.
Stakeholder Management: Outstanding written and verbal presentation skills for engaging Executive Management, Board members, regulators, and international reinsurers.