Clinic Assistant

Hisential Clinics | Mandarin Gallery, Singapore

Employment Type: Full-time Work Location: Mandarin Gallery, Singapore Salary: SGD 3,200 - 3,500 per month

About the Role

At Hisential Clinics, we believe that excellent patient care begins with a welcoming, professional and attentive team.

We are looking for a responsible, friendly and service-oriented Clinic Assistant to join our Singapore team. This role involves supporting both the clinical and operational aspects of the clinic, ensuring patients receive a smooth, comfortable and professional experience throughout their visit.

Key Responsibilities

Clinical Support

• Assist doctors and clinical staff during consultations and medical procedures.
• Perform ECG (electrocardiogram) recordings in accordance with clinic protocols and after appropriate training.
• Measure and record patients' vital signs, including blood pressure, heart rate, temperature and oxygen saturation.
• Prepare patients for medical assessments, diagnostic tests and procedures.
• Prepare consultation and procedure rooms, ensuring equipment and supplies are ready for use.
• Handle clinical equipment and medical supplies appropriately.
• Ensure proper cleaning, disinfection and maintenance of clinical areas and equipment.
• Maintain accurate patient records and clinical documentation.

Patient Experience & Clinic Operations

• Welcome and attend to patients professionally, creating a warm and positive first impression.
• Manage patient registration, appointments and check-in procedures.
• Assist with patient enquiries and provide accurate information about clinic services.
• Coordinate appointment schedules and patient follow-ups where required.
• Assist with payments, billing and administrative duties.
• Ensure patients are guided throughout their clinic visit and receive attentive service.
• Maintain a clean, organised and presentable clinic environment.
• Follow clinic SOPs, safety standards and confidentiality requirements.

Requirements

• Minimum GCE O-Level or equivalent qualification.
• Previous experience in a clinic, healthcare or medical environment is an advantage.
• Experience performing ECGs, taking vital signs or assisting with clinical procedures will be an added advantage.
• Strong communication and interpersonal skills.
• Friendly, approachable and confident when interacting with patients.
• Good organisational skills and attention to detail.
• Able to work independently as well as in a team.
• Willing to learn and adapt in a fast-paced clinical environment.
• Comfortable working on a rotating shift schedule, including weekends and public holidays, based on clinic operations.

What We Are Looking For

We are looking for someone who:

• Takes pride in delivering excellent patient care and customer service.
• Is comfortable supporting both clinical and administrative duties.
• Demonstrates empathy, professionalism and discretion when handling patient matters.
• Is responsible, proactive and attentive to details.
• Has a positive attitude and a genuine willingness to learn.
• Understands the importance of teamwork and maintaining high clinical and service standards.

Why Join Hisential Clinics?

• Be part of a growing healthcare organisation.
• Gain hands-on exposure to clinical operations and patient experience.
• Develop practical clinical support skills.
• Work alongside a supportive and professional team.
• Opportunities to learn and grow within the healthcare industry.

Interested candidates are encouraged to apply through through this platform. We look forward to welcoming you to the Hisential team!