Account Manager

Supports the execution of engagements for the Singtel account, with a focus on 5G mobile network evolution and the introduction of AI-driven capabilities. The role acts as a coordination and execution interface between Singtel, internal engineering teams, and delivery units, ensuring alignment across 5G, network automation, and AI initiatives.

Key Responsibilities

• Support technical engagements for the Singtel account under the guidance of a Senior Technical Engagement Manager and Senior Account Manager
• Assist in gathering, clarifying, and documenting technical requirements related to AI introduction and Autonomous Networks
• Assist in coordinating cross-functional teams working on AI introduction and Autonomous Networks
• Support initiatives related to AI introduction in the mobile network, including AI-driven optimization, assurance, and automation use cases
• Track engagement milestones, risks, dependencies, and action items across 5G and AI-related workstreams
• Support preparation of technical documentation, solution overviews, and progress reports for Singtel
• Participate in technical workshops, design reviews, and alignment meetings internally and with Singtel stakeholders
• Shadows Senior Account manager in main tasks and customer engagement activities, including ensuring delivery activities remain aligned with agreed scope, timelines, and customer expectations

Please note that this is a 6 months contract role for a temporary coverage for the role.