ADMIN

Job Description

We are looking for a responsible and motivated Admin Assistant / Marketing Assistant to support our daily office administration, customer enquiries, and marketing activities.

Key Responsibilities:

• Handle daily administrative duties, filing, documentation and data entry.
• Prepare quotations, invoices, purchase orders and other company documents.
• Answer phone calls, WhatsApp messages and customer enquiries.
• Coordinate appointments, schedules and service jobs with customers and technicians.
• Maintain proper records of customers, suppliers, invoices and payments.
• Assist with Facebook, Instagram, Google Business Profile, Carousell and other online marketing platforms.
• Create and upload basic promotional posts, advertisements and service information.
• Respond to online enquiries and follow up with potential customers.
• Assist in preparing marketing materials and promotional campaigns.
• Update company service listings, photos and information online.
• Provide general support to management and the operations team.
• Perform other administrative duties assigned by management.

Requirements:

• Minimum Secondary / Nitec / Diploma or equivalent qualification.
• Basic knowledge of Microsoft Word, Excel, email and office applications.
• Good communication and customer service skills.
• Able to communicate in English.
• Experience in administration, customer service or digital marketing is an advantage.
• Familiarity with Facebook, Instagram, Google Business Profile, Carousell or similar platforms is preferred.
• Able to work independently and as part of a team.
• Responsible, organised and willing to learn.
• Good time-management and follow-up skills.

Preferred Skills:

• Administration
• Customer Service
• Microsoft Office
• Data Entry
• Social Media Marketing
• Digital Marketing
• Online Advertising
• Sales Support
• Documentation
• Communication