Telesales Executive – AI Solutions & Education

Epsilon AI is looking for a results-driven Telesales Executive to convert qualified leads into enrollments across our professional training and AI learning programs. The successful candidate will be responsible for contacting leads, understanding their needs and career goals, recommending the most suitable program, handling objections professionally, maintaining structured follow-up, and closing sales while consistently achieving individual targets.

Contact assigned and inbound leads through phone calls, WhatsApp, and approved communication channels.

Understand each prospect’s background, career goals, needs, and level of interest.

Recommend the most suitable training program based on the prospect’s objectives.

Clearly explain program content, duration, schedules, certifications, pricing, payment options, and expected outcomes.

Qualify leads and prioritize high-potential prospects.

Manage the full telesales cycle from first contact to enrollment and payment.

Follow up consistently with interested prospects until a clear outcome is reached.

Handle objections related to price, timing, program duration, career value, and competing alternatives.

Apply consultative selling techniques and focus on value rather than aggressive selling.

Achieve monthly sales, enrollment, conversion, and revenue targets.

Maintain accurate lead status, notes, activities, follow-up dates, and outcomes in the CRM.

Re-engage previous, inactive, and postponed leads when appropriate.

Identify opportunities for upselling and cross-selling relevant programs.

Coordinate with Admissions and Operations to ensure a smooth enrollment process.

Maintain professional communication and represent the company appropriately in every interaction.

Provide management with feedback on common objections, lead quality, customer needs, and market trends.

1–4 years of experience in telesales, inside sales, admissions sales, B2C sales, or a similar target-driven sales role.

Proven experience working with monthly sales or revenue targets.

Strong sales closing and negotiation skills.

Excellent objection-handling and follow-up abilities.

Strong communication and persuasive skills.

Ability to understand customer needs and recommend the most suitable solution.

Comfortable asking for the sale and confidently discussing pricing.

Strong CRM and pipeline-management discipline.

Ability to work effectively in a fast-paced, target-driven environment.

Excellent spoken Arabic.

Good to very good command of English.

Strong organizational and time-management skills.

Previous experience selling training programs, education, professional services, technology, or similar solutions is highly preferred.