Customs Specialist

Your tasks

• Verify and process customs formalities for import and export goods in compliance with the laws, regulations, and requirements of the Customs Department.
• Verify the accuracy of import–export documents such as Commercial Invoice, Packing List, Bill of Lading, Air Waybill, FTA, import and export declarations, and other supporting documents.
• Verify HS Code, duty rates, tax privileges, and requirements related to products, including various licenses.
• Coordinate with customs officers, Customs Broker, and relevant agencies.
• Provide advice to internal departments regarding customs formalities procedures, necessary documents, and import–export requirements to advise customers.
• Coordinate to resolve problems occurring during the customs clearance process.
• Verify documents and information to comply with customs laws, including the requirements of relevant government agencies.
• Provide consultation regarding customs privileges such as Free Zone, BOI, FTA, and other relevant privileges.
• Monitor changes in customs laws, announcements, regulations, and requirements, and inform relevant departments within the organization.
• Prepare and maintain complete and accurate customs documents that are traceable.
• Analyze and resolve customs formality issues, including coordinating in cases of errors or goods being stuck in customs.
• Support internal audits and assessments from external agencies related to customs work.
• Protect the interests of the company and customers, considering accuracy and the maximum benefit for all parties.
• Work with the team and relevant departments to ensure operations meet the company's goals and KPIs.
• Perform other duties as assigned by supervisors.

Requirements

1. Bachelor's degree or higher in Logistics, Management, International Trade, or related fields.
2. At least 5 years of experience in customs formalities, import–export work, or Freight Forwarding.
3. Good knowledge and understanding of customs laws, HS Code, and import–export processes.
4. Expertise in HS Code, Incoterms, and international trade documents.
5. Knowledge of BOI, FTA, Free Zone privileges, or controlled product licenses from various government agencies.
6. Proficient in using Microsoft Office, especially Excel.
7. Skills in analysis, document verification, and providing solutions for customs formality problems.
8. Good coordination and communication skills.
9. Teamwork skills, with the ability to coordinate and work effectively with teams and relevant departments to achieve organizational goals.
10. Meticulous and able to work under pressure and time constraints.
11. Completed a Customs Specialist training course (with a valid certificate).
12. Good leadership skills, able to build cooperation within the team, develop team members, delegate tasks, follow up on results to promote efficient work, and drive the team to achieve goals.
13. Working proficiency in English, especially in reading documents and coordination.