Responsibilities and Duties:
- Work closely with Operation Manager and Service sales team to arrange service schedules and submit documents
- Develop, maintain, and monitor detailed service schedules for the entire year / input schedule to master schedule list
- Resource Coordination and Portfolio Planning
- Define resource requirements in collaboration with ops teams
- Answering and directing phone calls, as well as responding to email inquiries
- Coordinate and balance resources across multiple schedules to avoid conflicts and bottlenecks.
- Submit Permit to work / ensuring clear documentation and action tracking.
- Manage and update all submission documents and liaise with subcontractors and suppliers.ie update name list for SIC (Ep team and vendors)
- Support, communicate, and coordinate with all customers
- Assist in other ad-hoc duties when required.
- Provide administrative support to sales and operations teams to ensure smooth daily functions / including DO
- Support daily administrative and coordination tasks
- Maintain and update customer databases, reports, and filing systems
Requirements and Skills:
- Minimum GCE O/N Level, ITE, or Diploma in Business Admin, or a related field
- A minimum of 2 years of experience in an administrative or clerical role, preferably in a professional office environment
- Ability to work independently and target oriented in a stressful environment and able to contribute as part of a team.
- Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines
- Strong written and verbal communication skills, with the ability to interact effectively with people at all levels
- Good interpersonal skills and able to interact effectively with all levels, internally and externally, in a professional and responsive manner.
- Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint) and other office software
- A keen eye for detail and the ability to work accurately and efficiently
- A positive and proactive attitude, with a willingness to assist and support the team