Assistant Hotel Manager (M/F)
Job Description:
Our client, a fast-growing group in the coliving market, has mandated us to recruit an Assistant Residence Manager (M/F) in Toulouse.
Within a new-generation residence combining housing, shared spaces, and services, you will intervene on commercial, operational, and administrative matters related to the general functioning of the site. Positioned as the right hand to the Management, your main missions are as follows:
- Participate in the commercialization of the residence: visits, follow-ups, drafting and signing contracts, monitoring arrivals and departures
- Contribute to the implementation of the site's commercial and marketing policy (social media management, local partnerships with companies, schools, and local stakeholders)
- Ensure the daily monitoring of short-stay and long-stay reservations by supporting the reception team
- Coordinate the daily activity of teams and external service providers (maintenance, cleaning, event organizers)
- Participate in animating the life of the site: organizing events, developing the resident community, monitoring satisfaction
- Define with the management the KPIs specific to co-living and assist with monthly closings
- Ensure compliance with procedures and quality, hygiene, and safety criteria
- Ensure the replacement of the Manager in case of absence
Profile Description:
With a background in hospitality, tourism, or management, you have at least two years of experience in the field of hospitality, accommodation, or residence operations.
Recognized for your interpersonal skills and sense of service, you are comfortable both in customer relations and sales as well as in administrative follow-up. Organized and rigorous, you know how to prioritize emergencies and manage the unforeseen events of a site in operation.
As the residence hosts an international clientele, proficiency in English is required for the position.
You will join a group whose network of residences expands every year, and where internal career paths (towards site management functions or expanded scopes) are a reality.
Recruitment Process: CV Pre-selection > Telephone exchange > EOSIUM Interview > References > Client Interviews. Professional reference checks will be conducted, with your agreement: they will serve to attest to the rigor and seriousness you demonstrated in previous roles.