Operations Manager

Responsibilities:

1. Responsible for the daily operations of cross-border e-commerce businesses such as TikTok, Shopee, Amazon, Temu, etc., and formulate and execute online promotion strategies for oral health supplements.

1. Analyze platform traffic data and user behavior, and optimize product page content (images/text/video/livestreaming) and conversion paths.

1. Plan and execute marketing campaigns to increase product exposure, click-through rates, and order conversion rates.

1. Track competitor dynamics and regularly output market analysis reports and operational optimization plans.

1. Coordinate with design, customer service, warehousing, and other departments to ensure efficient synergy in product launches, inventory, and customer service.

1. Manage the content ecosystem of TK accounts, maintaining platform compliance and brand image.

1. Collect user feedback and product usage data to drive product iteration and supply chain optimization.

Requirements:

1. Junior college degree or above, majoring in Marketing, E-commerce, or related fields.

1. 3+ years of experience in cross-border e-commerce platform operations; experience in the oral health supplements industry is preferred.

1. Familiar with platform operation rules and content ecosystems; experience in operating Singapore or Southeast Asian markets is preferred.

1. Proficient in data analysis tools (such as Excel, Google Analytics, etc.).

1. Possess the ability to independently plan and execute marketing campaigns.

1. Understand cross-border e-commerce business processes and international compliance requirements.

1. Language proficiency (such as English, Malay, etc.); familiarity with health supplement regulatory laws such as FDA/EMA is preferred.