ServiceNow Architect

Description

Envision Employment Solutions is currently looking for a ServiceNow Architect for one of our partners, a global leader in consulting, digital transformation, technology and engineering services!

About

We are seeking an experienced ServiceNow Architect to lead the design, architecture, and delivery of innovative ServiceNow solutions for enterprise clients. In this role, you will collaborate closely with customers, business stakeholders, and technical teams to translate business requirements into scalable, secure, and high-performing ServiceNow architectures.

Responsibilities

Engage in proposals response life cycle as ServiceNow technical solution lead

Understand customer needs and requirements

Draft solutions (Design/Build/Manage) defining scope and estimations, staffing plan, timelines, assumptions and dependencies, RACI and SOW assistance, etc.

Work with stakeholders to determine the technical strategy and roadmap for the ServiceNow solution

Progress the solution through internal reviews and approval cycles

Deliver presentations, proposals and quotes

When appropriate, perform effective online demos during client orals

Lead technical aspects of ServiceNow implementation projects

Provide technical guidance during workshops and assist in the creation and refinement of stories

Configure the ServiceNow platform during sprints while sharing knowledge and best practices with platform developers and administrators

Requirements

Experience in design, architecture, and implementation of enterprise IT environments across all architecture layers

Proven experience in implementing and customizing the ServiceNow platform

Minimum 6 years of experience working with the ServiceNow platform

ServiceNow Certified Systems Administrator (latest version preferred)

ITIL Foundations certification (V3 minimum, V4 preferred)

Experience with service-oriented architecture (SOA) and web services integrations (SOAP, WSDL, REST)

Experience with the core ITSM, service portal, and ITOM applications in ServiceNow

Experience with AD, SSO, and LDAP

Proficiency in JavaScript, with additional JavaScript frameworks if possible (such as XML, HTML, CSS and REST)

Foundational knowledge of relational databases (such as MariaDB, MySQL and Oracle)

Experience mentoring staff and assigning or delegating prioritized activities to peers and team members based on criteria such as criticality, urgency, and alignment to the organization’s objectives

Ability to develop positive working relationships and a strong rapport with team members