Experienced Sales Administration Assistant M/F

About the company

We are recruiting for our client, an industrial company located in Vénissieux, an experienced Sales Administration (ADV) Assistant for a temporary mission with a view to permanent employment.

Your tasks

You will join a human-sized structure and will ensure the administrative and commercial follow-up of orders, from their registration to their delivery, for both new products and after-sales service (SAV).

Reporting to your manager, your main missions will be:

• Customer order management: registration, processing, and follow-up of orders until delivery, for new products and SAV.
• Dispute and complaint management: follow-up of files and coordination of actions necessary for their resolution.
• Administrative follow-up of SAV: verification of equipment entry registrations and management of transport quotations for export shipments.
• Preparation and follow-up of SAV quotes: drafting quotes, following up with customers to obtain orders, and monitoring equipment shipping deadlines.
• Invoicing and administrative follow-up of customer files.
• Customer relations: participation in regular meetings with customers, notably via videoconference.
• Sales support: assistance to sales representatives and business managers in their daily activities.
• Welcoming visitors and managing outgoing mail.

Requirements

With a Bac +2 level training in management, commerce, or sales administration, or equivalent, you must have at least 5 years of experience in a similar position.

You possess the following skills

• You are proficient in professional English, both written and spoken.
• You have already used an ERP; knowledge of Sage X3 is an asset.
• You are familiar with the industrial environment.
• You are proficient in office tools, particularly Excel.

Beyond your technical skills, you are recognized for your rigor, your organization, and your ability to manage priorities. You know how to adapt quickly to a new environment and demonstrate excellent interpersonal skills.

What we offer

Gross annual remuneration: from 28,000 EUR to 32,000 EUR maximum depending on experience, including:

• A holiday bonus corresponding to 20% of a base salary, calculated pro rata based on time present.
• An end-of-year bonus corresponding to 80% of a base salary, calculated pro rata based on time present.

Other

Location: Vénissieux (69).

Contract: temporary

Start date: as soon as possible.