Progress Advisor
Job Descriptions: • Manage courses schedule and progress. • Communicate among course teachers, parents, and kids to track the teaching quality and study results, keep a solid relationship with all customers, achieve renewal target. • Achieve the targets of retention, referral, and customer satisfaction. • Handle the complains and suggestions. • Other duties and responsibilities assigned by the company when needed.
Requirements: • Female/Male. • University graduate, Diplma/Bachelor degree in related field or equivalent. • Preferably with experience in service, consulting, or education line with 1 year experience. • Self learning. • Open minded, excellent interpersonal communication skills both oral and written. • Self-motivated; detail oriented; flexible; able to work under pressure. • Good english communication skill. • Multitasking person; good organizational nad planning skills. • Pleasant personality.
Skills: User Retention, Online Education Products, Communication Skills, Education Consulting, English Customer Service, Sales and Marketing