Field Coordinator

Responsibilities:

Coordinate the day-to-day execution of the Lagos market pilot.

Build relationships with market leaders and trader associations.

Recruit, train and supervise Market Champions.

Coordinate trader recruitment and onboarding.

Observe how traders actually use the platform.

Conduct interviews and gather honest user feedback.

Identify problems traders experience and report them clearly.

Track trader activation, usage and retention.

Coordinate weekly conversations between selected traders and the project leadership.

Prepare concise daily and weekly pilot reports.

Manage approved field expenses and maintain proper records.

Work closely with the technical team to escalate product and technical issues.

Requirements:

You may be a strong candidate if you have experience in Fintech field operations, POS/merchant acquisition, Microfinance, FMCG field sales, Telecom agent networks, NGO/community programmes, Market research, SME support programmes and Other grassroots field operations Be based in Lagos.

Have approximately 2–5 years of relevant field experience.

Be comfortable working inside open markets.

Be able to manage a small field team.

Have good smartphone and digital skills.

Be comfortable using Excel or Google Sheets.

Communicate clearly in English.

Be comfortable communicating in Nigerian Pidgin.

Yoruba language ability is highly desirable.

Be organised and able to work independently.

Be comfortable reporting to project leadership located outside Nigeria.

The Person We're Looking For:

Qualifications matter, but character matters even more. We want someone who is honest, observant, patient, organized, curious, respectful, and resourceful . We especially want someone who listens. Your job is not simply to convince traders to use a product. Your job is to help us understand whether the product genuinely works for them and why.

Contract Type:

The initial engagement will be for approximately three months, covering the pilot period. Strong performance may lead to an opportunity to take on a larger role as the project expands.

How to Apply:

Your CV.

A short introduction explaining your relevant field experience.

Your current location in Lagos.

Languages you speak.

Your salary/compensation expectation.

Your earliest available start date.