ADMINISTRATIVE ASSISTANT

Call Handling & Customer Service : Answer incoming phone calls and emails from clients, assess their requests, and provide accurate updates or ETAs. Scheduling & Dispatching : Create daily work schedules, assign service orders or deliveries to available field teams or drivers, and adjust routes for maximum efficiency. Real-Time Tracking : Monitor field units using GPS or communication tools (two-way radios, phones, or dispatch software) to handle delays or emergencies. Administrative Support : Maintain customer databases, handle data entry, manage electronic filing, and complete basic billing, invoicing, or report generation. Cross-Department Coordination : Relay important instructions between management, technicians, and warehouse or support staff.

Qualifications/Requirements: Multitasking : Ability to balance routine office work with urgent, real-time dispatch issues. Communication : Excellent verbal and written skills for clear instructions over the phone, radio, or messaging apps. Technical Proficiency : Familiarity with office software (Microsoft Office, Google Workspace) and CRM or computer-aided dispatch systems. Organization & Detail : Strong record-keeping abilities to log calls, manage calendars, and track inventory or work orders. Education : High school diploma or equivalent; additional background in logistics, customer service, or office administration is preferred

Remarks: For interested and prompt response kindly send your CV/Resume directly to this email emviem.hrmanagement@gmail.com