CUSTOMER SERVICE QUALITY ANALYST
Machine translation — original language: Portuguese.Show original
Professional area and specialization: Telemarketing - Monitoring Hierarchical level: Analyst Work location: Belo Horizonte, MG Employment type: Full-time – CLT Working hours: Full-time Quality Analyst Activities: Analyze customer service quality indicators. Track and detect gaps for process improvement. Requirements: Completed Degree. Advanced English. Advanced Excel - VBA.