Bilingual Call Center Agent - customer service

Important Call Center and Telemarketing company requires a Bilingual Call Center Agent with immediate availability to work and experience in insurance sales.

Functions:

• Provide commercial advice to current and potential customers to generate a meaningful, positive, and effective experience to meet the objectives set by the line or campaign; following a process through which they identify and address needs, provide ideal service that guarantees customer loyalty, and can provide solutions to customer demand.

Salary:

$2.849.000 + current legal benefits + two bonuses (Monthly bonus for meeting indicators and seniority bonus in the company at 3, 6, and 12 months of 100.000, 150.000, and 200.000 COP)

Schedule:

Monday to Saturday (with availability to work some Sundays), the operation schedules are between 7:00 am to 10:00 pm, (completing 8 to 9 hours daily), you have two days off per week. Work includes holidays in Colombia and the USA.

Contract type:

Tentative work-for-hire for 1 year.

• Training lasts around 3 to 4 weeks and is paid based on the BASE salary of $1.700.000, which is calculated by the days you are in training.
• English level: between B2+ to C1 (80% to 90% English), very fluent when having conversations. ATTACH THE RESUME IN ENGLISH.

Requirements:

• Minimum education: High School / Secondary Education
• Less than 1 year of experience

Keywords:

demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico, service, costumer, cliente