Clinic Operations & Business Development Manager

About the company

We are recruiting for an exciting and unique opportunity with a thriving private health and wellness clinic in Bristol. With an excellent reputation for delivering exceptional care and supporting a diverse range of clients, including those within the sporting world, the business is entering an exciting period of growth.

Your tasks

This is far more than a traditional Clinic Manager or Business Development Manager position. Combining sales, business development, customer experience and clinic operations, you will have the freedom to take ownership, introduce new ideas and play a pivotal role in shaping the future of the business.

_The Role:_

• Take ownership of the day-to-day operations of a busy private wellness clinic, ensuring a professional, efficient and welcoming environment.
• Proactively generate new business through networking, prospecting, referrals, local partnerships and relationship building.
• Build and develop relationships with gyms, personal trainers, sports clubs, fitness professionals, local businesses and the wider wellness community.
• Identify new commercial opportunities and introduce initiatives to increase bookings, revenue and brand awareness.
• Manage incoming enquiries, identify buying signals and confidently convert potential clients into bookings and treatment packages.
• Oversee appointment scheduling, practitioner diaries, customer communications and general clinic administration.
• Deliver an exceptional customer experience, building strong relationships that encourage repeat business and referrals.
• Organise promotional activities, screening events and networking opportunities to attract new clients.
• Support and coordinate practitioners, ensuring the clinic operates efficiently and maintains exceptional service standards.
• Work closely with the business owner to establish sales targets, monitor performance and implement growth strategies.
• Contribute ideas to improve processes, develop services and support the future expansion of the clinic.
• Take ownership of your results, with the opportunity to influence business performance and directly benefit from its success.

Requirements

Are you a confident, commercially minded individual who thrives on building relationships, generating new business and making things happen? Do you have a passion for health, fitness, sport or wellness and want a role where you can genuinely make your mark?

Whether you come from a sales, fitness, wellness, healthcare or service-led background, if you are commercially driven, exceptionally organised and enjoy working with people, this could be the opportunity you have been looking for.

_The Candidate:_

• Proven experience in sales, business development, account management or a commercially focused position.
• A natural relationship builder who enjoys meeting new people, networking and creating business opportunities.
• Ideally, experience or a genuine interest in health, fitness, sports, rehabilitation, wellness or private healthcare.
• Commercially astute, with the confidence to recognise opportunities, convert enquiries and achieve sales targets.
• Exceptionally organised, with the ability to balance operational responsibilities alongside new business development.
• Confident, personable and professional, with excellent communication and customer service skills.
• Proactive, self-motivated and comfortable working independently without constant supervision.
• A hands-on approach, happy to manage everything from customer bookings and administration through to business growth.
• Comfortable managing people, coordinating teams and taking responsibility for high standards.
• Based in or around Bristol, with the ability to develop a strong local network.

Previous experience managing a clinic is advantageous but not essential. We are particularly interested in ambitious individuals with strong commercial instincts, excellent organisational skills and the enthusiasm to take a growing business to the next level.

What we offer

_In Return:_

• £36,000 – £43,000 annual equivalent, depending on experience and agreed working arrangements.
• Uncapped commission potential and performance-related bonuses, with the opportunity to substantially increase earnings.
• Flexible working arrangements, including a combination of clinic-based, remote and external business development activities.
• The option to explore an employed or self-employed arrangement.
• Genuine autonomy to manage your responsibilities, introduce ideas and make the role your own.
• The opportunity to work closely with an ambitious business owner and influence the direction of a successful clinic.
• A varied position combining sales, business development, operations and customer relationship management.
• Excellent opportunities for personal development as the clinic expands.
• The chance to become an integral part of a growing business operating within the exciting health, wellness and sports recovery sector.

How to apply

If you are ambitious, commercially focused and ready for a new challenge where your efforts can make a real difference, we would love to hear from you.

Other

Clinic Operations & Business Development Manager Bristol Hybrid & Flexible Working £36,000 – £43,000 DOE Uncapped Commission & Performance Bonuses Flexible Working Arrangements Employed or Self-Employed Options