Reservations and Sales Agent - bilingual

In Cancún, we are hiring a reservations agent for a Call Center; we are looking for someone with great adaptability, empathy, and service orientation, who wants to grow professionally and be part of a dynamic team. We want people who enjoy helping, challenge themselves day by day, and value job stability within a constantly growing company.

Main responsibilities:

• Handle incoming and outgoing calls with a service attitude.
• Provide clear and effective solutions to customers.
• Listen with empathy and maintain assertive communication.
• Follow up on requests and channel special cases.
• Contribute to a collaborative and results-oriented work environment.

Requirements:

• Previous experience in Call Center or customer service (desirable, not indispensable).
• Enjoyment of interacting with people and a vocation for service.
• Communication skills, active listening, and problem-solving.
• Positive attitude, adaptability, and willingness to learn.
• Full-time availability and working on-site
• Advanced English (indispensable)
• Living in Cancún

We offer:

• Job stability in a consolidated company.
• Competitive salary + statutory benefits.
• Opportunities for professional development and growth.
• Initial and continuous training.
• Excellent work environment, dynamic and collaborative.

Apply today and be part of a Call Center where your empathy, commitment, and attitude make a difference.

-Requirements-

Minimum education: Upper secondary education - Bachillerato Tecnológico 1 year of experience Languages: English Knowledge: Comunicación, Dinamismo, Empatía, Orientación al servicio, Gestión de reservas Keywords: demostrador, feriante, viajante, agent, representative, agente, representante, cambaceo, sales