Assistant Store Manager

Jobdesk

• Membantu Store Manager menjalankan operasional outlet.
• Memastikan service, product quality, cleanliness & SOP sesuai standar.
• Mengawasi dan mengarahkan tim selama operasional.
• Melakukan briefing, coaching, dan evaluasi team.
• Menangani customer complaint dan menjaga customer experience.
• Memantau sales, stock, waste & cost control.
• Memastikan opening & closing berjalan sesuai SOP.
• Membantu roster dan manpower planning.
• Membuat laporan operasional outlet.
• Menggantikan Store Manager saat berhalangan.

Job Requirements

• Minimal 2–3 tahun pengalaman di posisi Supervisor/Assistant Manager F&B.
• Berpengalaman di restaurant/café, preferably premium dining.
• Memiliki leadership dan communication skills yang baik.
• Mampu mengelola dan mengembangkan team.
• Memahami operational, service, inventory & cost control.
• Customer-oriented dan problem solver.
• Mampu bekerja dalam sistem shift, weekend & public holiday.
• Good attitude, disciplined, responsible, dan memiliki sense of ownership.
• Bersedia ditempatkan di Emilia Caffè Italiano Jakarta Selatan

Skills: Sales Strategy, Retail Management, Customer Service, Leadership, Store Management