Security Officer

Company Description The organization operates within the hospitality industry, focusing on delivering high-quality guest experiences in a welcoming and professional environment. It prioritizes safety, comfort, and service excellence across all guest-facing areas and back-of-house operations. Team members are encouraged to collaborate, act with integrity, and uphold high standards of customer service and security. The company values diversity, equal opportunity, and a respectful workplace for all employees. Continuous improvement and adherence to local regulations and industry best practices are central to its operations.

Role Description The Security Officer role is a full-time, on-site position based in Accra. The Security Officer is responsible for monitoring entrances and exits, patrolling the premises, and ensuring the safety and security of guests, staff, and property. Daily tasks include checking security systems and surveillance equipment, responding to incidents or alarms, completing incident reports, and enforcing access control procedures. The Security Officer will collaborate with front office and operations teams, assist in emergency response, and support compliance with safety policies and local regulations. This role requires a professional presence, strong situational awareness, and the ability to handle confidential information appropriately.

Qualifications

• Relevant experience in security, law enforcement, military, or a similar protective services role, preferably in hospitality or customer-facing environments.
• Knowledge of basic security procedures, access control, patrolling techniques, and emergency response protocols.
• Strong observation, problem-solving, and incident reporting skills, with attention to detail and sound judgment under pressure.
• Effective communication and interpersonal skills, including the ability to interact respectfully with guests, colleagues, and external partners.
• Ability to stand, walk, and patrol for extended periods, and to respond quickly to security or safety issues.
• Demonstrated reliability, integrity, and discretion when handling sensitive information or situations.
• Familiarity with basic computer systems or security technologies (e.g., CCTV, access control systems) is an advantage.
• Completion of secondary education; additional security certifications or training are beneficial.
• Willingness to work flexible schedules, including evenings, weekends, and holidays, based on operational needs.

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