Customer Success Manager, Thailand

About Us ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan.

Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to...

Qualifications: Fluency in Thai and English (other language skills are a plus).

3+ years of experience in Customer Success, Account Management, Consulting, or Salespreferably within SaaS or EdTech.

Strong interpersonal skills with a proven ability to build trusted relationships at senior levels within large, complex organizations.

Familiarity with working across cross-functional teams (Sales, Product, Marketing).

Demonstrated ability to manage...