Pega / Java Developer

Job Description

• We are looking for a Java Developer who is willing to learn Pega to join our Application Enhancement / Maintenance Support Team.
• The role involves application enhancements, production support, testing, troubleshooting, and issue resolution.
• Candidates with existing Pega experience are preferred, but strong Java Developers with good application support experience and a willingness to learn Pega will also be considered.

Key Responsibilities

• Develop and implement application enhancements based on Change Requests.
• Learn and work on Pega applications, workflows, and business rules.
• Perform application testing and resolve application defects.
• Provide production support and handle user queries and application issues.
• Troubleshoot production problems and provide appropriate resolutions or workarounds.
• Work closely with external systems/teams to resolve integration and production issues when required.
• Analyse application issues and identify root causes.
• Ensure assigned deliverables are completed within agreed timelines and quality standards.
• Ensure SLAs are met and escalate issues whenever required.
• Support ongoing application maintenance, enhancements, and continuous improvement.

Key Requirements

• Strong hands-on experience in Java development. Good knowledge of Java, Spring/Spring Boot, APIs and application development.
• Experience in application maintenance, production support, troubleshooting, or defect resolution.
• Willingness and ability to learn Pega and transition into Pega development/support.
• Candidates with Pega experience or Pega certification will have an added advantage.
• Understanding of REST APIs, integrations, databases and enterprise applications is preferred.
• Strong analytical and problem-solving skills. Good communication and stakeholder management skills.
• Ability to work in a support environment and meet defined SLAs.