Cybersecurity Operations Engineer

Job Description

• We are looking for a Cybersecurity Operations Engineer to support the day-to-day operation, monitoring, troubleshooting, and maintenance of enterprise security technologies.
• The role will work closely with internal IT and cybersecurity teams as well as technology vendors to ensure security platforms remain operational, compliant, and effective.
• The successful candidate will have hands-on experience in security operations and familiarity with cloud-native security, database security, vulnerability management, and network fundamentals.

Key Responsibilities

• Incident Management:
• Monitor and respond to security technology alerts and reported incidents. Investigate issues and escalate incidents or problems to relevant technical teams or technology vendors within the required service levels.
• Troubleshooting & Technical Support:
• Provide operational support for security solutions, troubleshoot product-specific technical issues, and coordinate with internal teams and external vendors through to resolution.
• Patch Management:
• Plan, coordinate, and implement regular security updates and patches to address vulnerabilities and maintain system compliance.
• Service & Change Requests:
• Handle Change Requests (CRs), Service Requests (SRs), and other operational queries in accordance with established procedures and service levels.
• System Monitoring:
• Perform continuous monitoring and regular health checks of security systems to identify issues and ensure operational effectiveness.
• Security Operations:
• Support the administration and operation of security technologies, including cloud-native application security, database security, and vulnerability management platforms.
• Collaboration & Reporting:
• Work closely with IT and cybersecurity teams on incident management, operational reporting, technical investigations, and continuous improvement initiatives.
• Proactive Security:
• Keep up to date with emerging cybersecurity technologies, vulnerabilities, and industry practices, and contribute to initiatives that strengthen the overall security posture.
• Documentation & Compliance:
• Maintain accurate technical documentation, operational procedures, troubleshooting guides, and security-related records.
• Ensure activities follow established security standards and processes.

Minimum Requirements

• Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related discipline.
• 2–5 years of experience in IT, cybersecurity, security operations, or a related technical role.
• Hands-on knowledge or operational experience with
• Cloud-Native Application Protection Platforms (CNAPP) and container security.
• Experience with Aqua Security (AquaSec) or similar cloud-native/container security technologies is an advantage.
• Knowledge of database security technologies and database schemas/architecture.
• Experience with Imperva Database Activity Monitoring (DAM) or similar database security solutions is an advantage.
• * Experience with vulnerability management platforms and continuous security monitoring.
• * Knowledge of Tenable Vulnerability Management (Tenable VMS) or similar vulnerability management solutions is an advantage.
• * Fundamental knowledge of IP networking, including TCP/IP, routing, and related networking concepts. * CCNA certification or equivalent networking knowledge is an advantage.
• * Strong analytical, troubleshooting, and problem-solving skills.
• * Good communication and interpersonal skills.
• * Ability to work effectively with internal technical teams and external technology vendors.
• * Strong attention to detail and ability to work within defined service levels and operational procedures.
• Cybersecurity Operations
• Incident & Problem Management
• CNAPP / Cloud Security
• Container Security
• Aqua Security
• Database Security
• Imperva DAM
• Vulnerability Management
• Tenable VMS
• TCP/IP & Networking
• Security Monitoring
• Patch Management
• Change & Service Request Management
• Security Documentation & Compliance