Administrative Receptionist

Ellasot ConsultingPort Harcourt & Rivers Stateroam-ngpublished 10/27/2026

Your tasks

  • Welcome visitors, clients, and guests professionally and direct them to the appropriate personnel.
  • Answer, screen, and transfer incoming telephone calls promptly.
  • Respond to general inquiries and provide accurate information about the organization’s services.
  • Receive, sort, record, and distribute incoming mail, deliveries, and correspondence.
  • Schedule appointments, maintain visitor registers, and coordinate meeting arrangements.
  • Maintain a neat, organized, and professional reception area.
  • Provide administrative support, including filing, photocopying, scanning, data entry, and document preparation.
  • Manage office supplies and notify the appropriate supervisor when replenishment is required.
  • Maintain accurate records of visitors, calls, appointments, and deliveries.
  • Coordinate with other departments to ensure visitors and clients receive appropriate assistance.
  • Handle inquiries and complaints courteously, referring complex issues to the relevant personnel.
  • Maintain confidentiality of company information and visitor records.
  • Perform other administrative duties assigned by Management.

Requirements

  • A Minimum of OND in Business Administration, Office Technology and Management, or a related field is an advantage.
  • Previous experience as a receptionist, front desk officer, or administrative assistant is desirable.
  • Excellent verbal and written communication skills.
  • Good telephone etiquette and customer service skills.
  • Proficiency in Microsoft Word, Excel, email, and other basic office applications.
  • Strong organizational skills and attention to detail.
  • Professional appearance, courtesy, and a positive attitude.
  • Ability to multitask, prioritize tasks, and work with minimal supervision.
  • High level of discretion, reliability, and confidentiality.

Key Competencies

  • Customer service and interpersonal relations
  • Communication and telephone etiquette
  • Organization and time management
  • Basic computer and administrative skills
  • Problem-solving and multitasking
  • Professionalism and confidentiality