Patient Care Coordinator

Your tasks

As the first point of contact with our patients, you will be responsible for:

• Handling patient queries via phone, WhatsApp and email, including providing basic information and understanding the dental needs of prospective patients
• Managing appointment scheduling and follow ups
• Handling payment collection
• Performing administrative tasks, e.g. ordering of supplies, filing documents, preparing procedural documents
• Supporting clinical staff in basic duties when needed, such as sterilisation of instruments

Requirements

What We’re Looking For

• Excellent verbal and written communication skills
• A positive, patient-focused mindset
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Experience in a dental/medical clinic is a plus

Someone who

• has excellent communication skills and good command of English
• is able to work independently and as part of a team
• is able to connect with children will be a bonus as our patient base consists of families as well as professionals
• has a keen eye for detail
• is keen to accept new challenges and willing to learn new things
• is proficient with Microsoft Office applications

What we offer

We offer a competitive salary and benefits based on your experience and capabilities, and believe in supporting your continuous learning. Training will be provided, where necessary.

Job Highlights

• Attractive remuneration packages, including bonuses
• Positive and nurturing work environment
• Structured career progression & training provided

How to apply

Do you believe that you are the right person for our team, and that we are the right team for you? Send us your detailed resume, expected salary and availability. We would love to hear from you!