Travel Advisor

About the company

At El Palacio de Hierro, we are looking for a Travel Advisor

Your tasks

Main responsibilities Make reservations and purchases of travel services (flight, hotel, cars, etc.) through GDS, OTAs, or direct providers, ensuring compliance with client requirements.

Register and upload the operation to the back office in a timely manner to guarantee correct identification of the sale and facilitate collection and administrative closing processes.

Provide excellent service to internal and external clients via telephone, email, or self-management platform, understanding their needs and providing expert recommendations in corporate travel.

Ensure compliance with administrative processes and established internal policies.

Collaborate with internal teams (operations, accounting, business areas) to guarantee an efficient service flow.

Requirements

Bachelor's degree in Tourism, Hospitality, or Administrative areas (desirable). Minimum 1 year of experience in corporate travel or travel agencies. Intermediate/advanced handling of GDS: Amadeus and/or Sabre (mandatory). Proficiency in Microsoft Office (Excel and Word). Excellent service attitude, teamwork, and proactivity.

-Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Languages: English Knowledge: Ability to advise, Providers, Reservations, Customer service, Sales Keywords: adviser, consejero

What we offer

Base salary + Commissions Benefits above those required by law Excellent work environment Staggered schedules Monday to Sunday (Two days off per week)

Other

'At El Palacio de Hierro, we build an inclusive culture. We respect diversity and do not make distinctions based on race, ethnic origin, age, sex, marital status, ideology, political opinions, nationality, religion, sexual orientation, identity, or any other personal, physical, or social condition. We also do not request pregnancy or HIV tests.'