Senior Dynamics Business Specialist

Analyze business requirements and translate them into Dynamics 365 solutions.

Manage and support Dynamics 365 business processes and functionalities.

Coordinate with business departments to identify system needs and process improvements.

Provide functional support and troubleshooting for Dynamics 365 users.

Prepare and document business requirements, workflows, and system processes.

Coordinate system enhancements, configurations, testing, and implementation.

Monitor system performance and ensure data accuracy and integrity.

Prepare user guides and provide training and support to end users.

Coordinate with IT teams and external vendors for system issues and enhancements.

Participate in Dynamics 365 projects, upgrades, integrations, and process improvement initiatives.

Bachelor’s degree in business administration, Information Systems, Computer Science , or a related field.

3–7 years of relevant experience in Microsoft Dynamics 365 or similar ERP systems.

Strong understanding of business processes and ERP systems.

Good experience in requirements gathering, business analysis, and process mapping .

Strong knowledge of Microsoft Dynamics 365 modules and functionalities.

Experience in user support, testing, and system implementation.

Good knowledge of Microsoft Excel and reporting tools.

Strong analytical and problem-solving skills.

Excellent communication and stakeholder management skills.

Good command of English .

Experience in Dynamics 365 integrations, APIs, or Power Platform is an advantage.