IT Manager

• Minimum Bachelor's Degree (S1) in Computer Science, Information Technology, Information Systems, or a related field.
• Minimum 5 years of experience in an IT Managerial or leadership position.
• Strong knowledge of IT infrastructure, network administration, hardware, software, and system management.
• Proven experience in managing IT teams, projects, and daily IT operations.
• Strong problem solving, analytical, and decision-making skills.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage IT budgets, system maintenance, and technology implementation.
• Good command of English, both written and spoken.
• Responsible, proactive, and able to work independently as well as collaboratively.

Jobdesc:

• IT Operations Management
• Oversee and manage the company's overall IT operations, infrastructure, and technology systems.
• Ensure all IT systems, hardware, software, and networks operate efficiently and reliably.
• Monitor system performance and ensure minimal operational downtime
• IT Infrastructure & Network Management
• Manage and maintain IT infrastructure, including servers, networks, Wi-Fi, computers, CCTV, PABX, and other IT equipment.
• Ensure network security, connectivity, and system reliability across all company locations.
• Coordinate IT infrastructure installation, upgrades, and maintenance
• System & Software Management
• Oversee the implementation, integration, and maintenance of company software and business applications.
• Ensure the proper operation of operational systems, including hotel management systems (PMS), POS systems, HRIS, accounting software, and other business applications.
• Identify opportunities to improve business processes through technology and automation.
• IT Team Leadership
• Lead, supervise, and develop the IT team to ensure effective performance and service delivery.
• Assign responsibilities, monitor team performance, and provide technical guidance.
• Coordinate with other departments to identify and address their IT requirements.
• IT Security & Data Management
• Develop and implement IT security policies, procedures, and data protection measures.
• Ensure regular data backups, system recovery plans, and protection against cybersecurity threats.
• Manage user access, system permissions, and confidential company information.
• Budgeting & Vendor Management
• Prepare and manage the IT department's annual budget and operational expenses.
• Evaluate, negotiate, and coordinate with IT vendors, service providers, and technology partners.
• Ensure cost-effective procurement and utilization of IT equipment and services.
• Reporting & Strategic Planning
• Prepare regular reports on IT operations, system performance, issues, and project progress.
• Develop IT strategies and technology improvement plans aligned with company objectives.
• Provide recommendations to management regarding technology investments and digital transformation.

Skills: IT Technical Support, Software Technical Support, Multimedia Technical Support, Technical Decisions, Technical Team HRBP, After-Sales Technical Support, Technical Writing, Technical Job Recruitment, Server Technical Support, Pre-Sales Technical Support