food and beverage server

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Work setting:

Restaurant. Staff accommodation available. Rural area. Cafeteria.

Tasks:

• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
• Describe menu items including daily specials for customers.
• Advise on menu selections.
• Balance cash and record sales.
• Clear and clean tables, trays and chairs.
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Provide customer service.

Supervision:

No supervision responsibility.

Certificates, licences, memberships, and courses :

ProServe program.

Computer and technology knowledge:

• Electronic cash register.
• Point of sale system.

Work conditions and physical capabilities:

• Fast-paced environment.
• Physically demanding.
• Standing for extended periods.
• Work under pressure.

Weight handling:

Up to 9 kg (20 lbs).

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Initiative.
• Organized.
• Reliability.
• Team player.

Screening questions:

Do you have experience working in this field?.

Experience:

1 to less than 7 months.

Employment terms options:

• Early morning.
• Evening.
• Shift.
• Flexible hours.
• Morning.
• Night.
• Day.
• Weekend.
• Overtime available.

Health benefits:

Health care plan.

Financial benefits:

Gratuities.

Support for persons with disabilities:

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.).
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.).
• Participates in a government or community program or initiative that supports persons with disabilities .
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
• Does not require Canadian work experience.

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

• Participates in a government or community program or initiative that supports Veterans .
• Offers mentorship, coaching and/or networking opportunities for Veterans.
• Provides awareness training to employees to create a welcoming work environment for Veterans .
• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) .
• Assist