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ServiceNow CSM Implementation Consultant - Square One Resources

eFinancialCareersRugbyreedpublished 09/15/2026
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Must-have:AgileScrumRemote

Job Title: ServiceNow CSM Implementation Consultant

Location: UK based (remote) Salary/Rate: £350-400 per day inside IR35 Start Date: 3-4 weeks Job Type: Initial 6 month contract

Company Introduction

We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled ServiceNow CSM Implementation Consultant to join their team on a remote basis.

Job Responsibilities/Objectives

You will be responsible for configuring and implementing ServiceNow CSM solutions, collaborating with technical teams, supporting upgrades and integrations, and ensuring best practices and governance standards are followed within an Agile environment.

  • Configure and customise the ServiceNow platform during Agile sprints.
  • Partner with Platform Administrators and development teams to implement solutions and enhancements.
  • Share technical knowledge, best practices, and platform governance standards with stakeholders.
  • Support platform upgrades, deployments, integrations, and ongoing optimisation activities.
  • Ensure adherence to ServiceNow development and implementation best practices.

Required Skills/Experience

The ideal candidate will have the following:

  • Technical Consulting experience on the ServiceNow platform.
  • Strong hands-on experience implementing and configuring ServiceNow CSM solutions.
  • Experience with ServiceNow platform customisation, workflows, business rules, integrations, and case management.
  • Knowledge of Agile/Scrum delivery methodologies.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer

Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.