Senior Relationship Manager - CER Financial

eFinancialCareersLondonreedpublished 09/29/2026
Must-have:FinTechSenior

Senior Relationship Manager

Birmingham Permanent £80k - £90k 5 days in the office (will include a lot of networking and business development, not sat at the desk 5 days per week)

cer Financial are working alongside an international bank, who are based in Birmingham. They are seeking a Senior Relationship Manager to work with them on a permanent basis.

The responsibilities will include:

  • Apply the Balanced Scorecard across Customer, Colleague, Control and Commercial objectives.
  • Coach and train RM/RSOs to achieve KPIs.
  • Support Quality Assurance and Credit Committee presentations.
  • Maintain effective diary management.
  • Manage branch portfolios in line with TCF guidelines.
  • Build client relationships and manage appointments.
  • Generate Trade, FX and Sirat referrals.
  • Achieve account opening targets.
  • Achieve branch lending and deposit growth targets.
  • Negotiate client proposals and submit them to Credit and Account Opening teams.
  • Deliver lending disbursements in line with targets.
  • Manage credit renewals within bank policy and deadlines.
  • Ensure branch compliance entries and transactions are monitored in line with bank policy.

The successful candidate:

  • Minimum 5 years’ UK banking and sales team management experience.
  • Inspirational leadership and ability to drive change.
  • Strong business development, sales and relationship management skills.
  • Lending experience and knowledge of UK banking products, procedures and legislation.
  • Strong presentation and stakeholder management skills.
  • Knowledge and practical application of AML, TCF and compliance requirements.
  • Strategic planning and sales management to achieve and exceed individual and team KPIs.